Privacy policy
Last updated: June 18, 2026
This privacy policy describes how Her Own Alone („the Site“, „we“, „us“ or "our") collects, uses and discloses your personal information when you visit our website, use our services or make purchases from herownalone.com (hereinafter the Site) or otherwise interact with our site (collectively, the Services). In this privacy policy, „you“ and „your“ refer to you as a user of the Services, whether you are a customer, a site visitor or another person whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully.
Changes to this privacy policy
We may update this privacy policy from time to time. Changes are made to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the Site, update the date indicated in the „Last updated“ line and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to contact you, to provide, improve or enhance the Services, to comply with all applicable legal obligations, to enforce all applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term „personal information“, we mean information that identifies you, describes you or could be associated with you. The following sections describe the categories and specific types of personal information collected.
Information we collect directly from you
Information you provide directly to us when using our services may include:
- Contact details including your name, address, telephone number and email
- Order information including your name, surname, billing address, delivery address, payment confirmation, email address and telephone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer service information including information you choose to disclose when communicating with us, for example by sending a message using the Services.
To use some features of the Services, you must provide us directly with certain information about yourself. You may choose not to provide this information, but you will then be unable to use the features of the Services that require it.
Information we collect about your use of the Services
We may also automatically collect certain information about your use of the Services (“Usage Data“). To collect this data we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our site and account, including device information, browser information, information about your network connection, your IP address and other information related to your use of the Services.
Information we receive from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our site and services, e.g. „Shopify“.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, fulfil your order and provide you with the products or services you have requested in performing the agreement between the parties.
- When you visit our Site, open or click on the emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information received from third parties is processed in accordance with this privacy policy. Please also see the section below, Third-party websites and links.
How we use your personal information
- Providing products and services. We use your personal information to provide you with the Services and to perform the agreement concluded with you, including processing your payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging delivery, and facilitating returns, exchanges and other functions related to your account. We may also improve your shopping experience by allowing „Shopify“ to match your account with other „Shopify“ services you may choose to use. In that case, „Shopify“ processes your information as set out in its privacy policy and consumer privacy policy.
- Marketing and advertising. We may use your personal information for marketing and advertising purposes, e.g. to send marketing communications, advertising and promotions by email, text message or post and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our and other websites. If you are a resident of an EEA country, the legal basis for these data processing activities is our legitimate interest in selling our products, based on Article 6(1)(f) of the GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for the security of your account login details. We strongly recommend that you do not disclose your username, password and other login details to anyone. If you believe your account is no longer secure, contact us immediately. If you are an EEA resident, the legal basis for these data processing activities under Article 6(1)(f) of the GDPR is our legitimate interest in keeping our site safe for you and other customers.
- Communicating with you and improving the Services. We use your personal information to serve you as a customer and to improve our Services. This is consistent with our legitimate interests in being able to respond to you, provide you with effective services and maintain a business relationship with you under Article 6(1)(f) of the GDPR .
Cookies
Like most websites, we use cookies on our site. To learn more about the cookies operating on the „Shopify“ platform, read by clicking this link: https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our Site and Services (which we also do by remembering your actions and choices), to carry out analytics and to better understand user interaction with the Services (in line with our legitimate interests in administering, improving and optimising the Services). We may also allow third parties and service providers to use cookies on our site so that we can better tailor services, products and advertising on our and other websites.
Most browsers automatically accept the cookies used by default, but you can choose to have your browser remove or refuse cookies in the browser settings. Please note that refusing or blocking cookies may negatively affect your user experience and, as a result, some Services, including certain features and general functionality, may not work properly or may be unavailable. In addition, blocking cookies does not mean that we are completely unable to share your personal information with third parties such as our advertising partners.
How we disclose personal information
In certain circumstances we may disclose your personal information to third parties for the purpose of performing an agreement, for legitimate purposes and for other reasons subject to this privacy policy. Such circumstances may include:
- Disclosure to vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, order fulfilment and delivery).
- Disclosure to business and marketing partners for the purpose of providing services to you and showing advertisements. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request or otherwise consent to us disclosing certain information to third parties, e.g. when we send your purchases to you or when you use social media widgets or login integrations, with your consent.
- Disclosure to our affiliates or other members of our corporate group, in line with our legitimate interest in running a successful business.
- In the course of a business transaction, e.g. a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce all applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.
For the purposes indicated above, we disclose the following categories of personal information and sensitive personal information about users, set out in „How we collect and use your personal information“ and „How we disclose personal information“:
| Category | Categories of recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring your characteristics.
With your consent, we share personal information for advertising and marketing activities, as set out below.
Over the past 12 months we have „sold“ and „shared“ (as those terms are defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as set out below.
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers, e.g. name, email address and telephone number | Business and marketing partners |
| Commercial information, e.g. records of products or services purchased | Business and marketing partners |
| Usage data | Business and marketing partners |
Third-party websites and links
Our site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that we are not affiliated with and do not control, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such websites or the accuracy, completeness or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to our or the third party's use. The fact that we include such links does not in itself imply that we endorse the content on those platforms or their owners or operators, except as disclosed in the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below and request that it be deleted.
As of the effective date of this privacy policy, we have no actual knowledge that we „share“ or „sell“ (as those terms are defined in applicable law) the personal information of persons under 16 years of age.
Security and storage of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may be insecure during transmission. When providing sensitive or confidential information, it is recommended not to use insecure information transmission channels.
The period for which we store your personal information depends on various factors, e.g. whether we need the information to keep your account active, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances, so in certain cases we may reject your request, as provided by law.
- Right to access / know: You may have the right to request access to the personal information we have collected about you, including information about how we use and share your personal information.
- Right to delete: You may have the right to request that we delete the personal information we have collected about you.
- Right to rectify: You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to portability: In certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
- Right to opt out of sale, sharing or targeted advertising: You may have the right to instruct us not to „sell“ or „share“ your personal information or not to process your personal information for „targeted advertising“ purposes, as those terms are defined in applicable privacy laws. Please note that if you visit our site with a GPC signal enabled, depending on your geolocation, we will automatically treat this signal as a request to opt out of „selling“ or „sharing“ information collected when you visit the site using the device or browser sending the signal.
- Restriction of processing: You may have the right to request that we stop or restrict the processing of personal data.
- Withdrawal of consent: Where we require your consent to process your data, you may have the right to withdraw the consent given.
- Right to appeal: You may have the right to appeal our decision not to grant your request. You can do this by responding directly to our refusal.
- Managing communication preferences: We may send you promotional emails, and you can opt out of them at any time using the unsubscribe option provided in the emails. If you opt out of receiving promotional emails, we may still continue to send you non-promotional emails, e.g. emails about your account or completed orders.
You can exercise any of these rights where indicated on our site or by contacting us at the contacts below.
We will not discriminate against you for exercising any of these rights. Before responding to a request, we may need to obtain information to verify your identity, e.g. an email address or account information. Under applicable law, you may appoint an authorised representative to submit requests to exercise your rights on your behalf. Before accepting such a representative's request, we will require them to provide evidence that you have authorised them to act on your behalf, and we may require you to confirm your identity to us directly. We will respond to your request in a timely manner, as required by applicable law.
Complaints
If you have complaints about the processing of your personal information, contact us at the contacts below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us at the contacts below or to lodge a complaint with your local data protection authority. You can find a list of the responsible data protection supervisory authorities in the EEA here.
International users
Please note that we may transfer, store and process your personal information outside your country of residence. Your personal information is also processed by company employees and third-party service providers and partners in these countries.
If we transfer your personal information outside Europe, we will rely on recognised transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent contracts concluded by the relevant competent UK authority, unless the data is transferred to a country deemed to ensure an adequate level of data protection.
Contact
If you have questions about our privacy practices or this privacy policy, or if you would like to exercise any of the rights available to you, call or email us at herownalone@gmail.com or contact us at Baltųjų Garnių gatvė 5, Toliūnai, 20325, LT.
For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal information.